Privacy Policy

1. Overview & Commitment to Privacy

At LuckyCrush ("we", "our", or "us"), protecting user privacy and ensuring safe, anonymous online interaction is fundamental to our platform design. This Privacy Policy details the types of information we collect, how it is processed, and the robust security protocols engineered into our browser-based WebRTC 1-on-1 random video chat platform.

LuckyCrush operates as an instant matching platform for consenting adults (18+). We do not require long profile registration forms, personal identity disclosure, or social media linking to participate in random matching.

2. Information We Collect

We collect minimal data necessary to establish low-latency peer-to-peer video streams and maintain platform security:

• Technical & Telemetry Data: IP address, browser type, operating system version, system language settings, and network performance logs required to negotiate WebRTC signaling paths.
• Matching Preferences: Gender selection preference chosen during session initiation to route your connection to appropriate online matches.
• Communication Content: Real-time text chat messages submitted during active calls (processed ephemerally for instant AI translation and live safety moderation).
• Support Communications: Inquiries, feedback, or safety reports submitted directly to our support team.

3. WebRTC Stream Handling & Ephemeral Architecture

LuckyCrush utilizes WebReal-Time Communication (WebRTC) protocols for video and audio transmission:

• Peer-to-Peer Transmission: Media streams (your video camera and microphone audio) are transmitted directly between client devices using STUN/TURN relays whenever possible.
• No Server Recording: Video and audio streams are never recorded, archived, or stored on LuckyCrush central servers.
• Session Ephemerality: Once you click "Next" or close your browser tab, active WebRTC data channels are severed immediately, and session keys are permanently destroyed.

4. How We Use Collected Data

We process non-identifying technical data solely for operational necessity:

• Matching active users based on location proximity and latency for optimal video quality.
• Delivering real-time dual-direction text chat translations.
• Detecting and blocking automated bots, malicious scripts, or repetitive policy violators through IP rate limiting.
• Complying with mandatory legal obligations and regulatory standards.

5. Third-Party Services & Analytics

We may employ trusted third-party service providers to facilitate platform functionality, such as WebRTC routing infrastructure (TURN servers), content delivery networks (CDNs), and aggregated performance analytics. These third parties have access to technical telemetry only as necessary to perform assigned technical tasks and are obligated not to disclose or use it for any other purpose.

6. Age Policy (Strictly 18+)

LuckyCrush is strictly reserved for individuals aged 18 years or older (or the legal age of majority in your jurisdiction). We do not knowingly collect personal information from individuals under 18. If we discover that a minor has gained access to the platform, we take immediate action to block the associated IP address and terminate session access.

7. Data Security & Retention

We employ industry-standard SSL/TLS encryption for all client-to-server data pathways. Since session video feeds are transient peer-to-peer streams, no historical video data exists on our servers to be compromised or leaked. Operational server logs are automatically purged on a rolling basis.

8. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you possess specific legal rights regarding your data, including the right to request access to or deletion of operational technical logs linked to your IP address. Because LuckyCrush does not maintain user user profiles or store personal identifiers, most session data automatically expires instantly upon disconnection.

9. Contact Privacy Administration

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our privacy compliance team via our official support portal or at [email protected].